The Mission Gilbert

FOH Manager Job description

Welcome to The Mission Gilbert!

We are looking for an experienced and dynamic Front of House Manager to help lead our newest team in one of Gilberts premiere dining destinations, Epiccenter. Our restaurant combines the vision of our celebrated Chef, Matt Carter, with a commitment to exceptional hospitality, delivering memorable experiences to every guest. The ideal candidate will be a polished professional with the ability to manage high-volume service while maintaining the elevated standards expected in fine dining.

Responsibilities:

• Oversee daily front of house operations, ensuring flawless execution of service.
• Lead, mentor, and help develop the FOH team, fostering a culture of professionalism, hospitality, and accountability.
• Collaborate closely with Chefs and BOH team to maintain consistency and timing across all aspects of service.
• Manage reservations, guest flow, and dining room presence with a provocative, solutions-oriented approach.
• Address guest concerns with discretion and grace, ensuring a world-class experience.

Qualifications:

• Minimum 3-5 years of leadership experience in a high volume, upscale or fine dining environment.
• Strong knowledge of food, wine, and cocktails, with the ability to guide and train staff.
• Exceptional leadership and communication skills with a hospitality mindset.
• Proven ability to manage operations smoothly under pressure while upholding service excellence.
• Professional presence and a passion for creating extraordinary guest experiences.

Great hospitality starts with great leaders. If you are committed to creating unforgettable dining experiences and inspiring a team to deliver their very best, we invite you to apply and grow with us.